Frequently asked questions

We are a private flight broker team made up of professional pilots with more than 20 years of experience in executive aviation and non-scheduled air transport. Our operations base is San Fernando International Airport, in Buenos Aires, Argentina.

Argentina Fly is a private flight broker: an intermediary and advisor. We work with a network of ANAC-certified operators, compare aircraft, availability and rates, and coordinate every stage of your flight, from the first inquiry to your arrival. Step by step, in our guide to how a private flight works.

We look for the best option for your trip without limiting ourselves to a single operator’s availability. Safety is our priority and our mission is to help you travel as efficiently as possible. We adapt to your requirements and provide solutions, prioritizing discretion and privacy at all times.

No. Argentina Fly does not own or operate aircraft: it works with operators certified by ANAC under RAAC Parts 135 and 121.

The operator is solely responsible for the air transportation and for regulatory compliance. Argentina Fly is responsible for the advice, the booking and the coordination.

In practice, none: all three are non-scheduled flights on which you book the entire aircraft. In Argentina they are flown by operators certified by ANAC, the national civil aviation authority, under RAAC Part 135.

You choose the date, time and itinerary, arrive at the airport just a few minutes before departure and skip the check-in lines. The cabin is for your group only.

Ask for three things: the operator's valid Air Operator Certificate (known in Argentina as CESA) issued by ANAC, confirmation that the aircraft's registration is listed in Annex I of that certificate, and the aircraft's insurance policy. Argentina Fly works only with certified operators and aircraft.

Not every flight offered for sale is certified to carry passengers: some privately owned aircraft fly paying passengers without the certification required by ANAC. Without the costs of a certified operator they can charge less, and their insurance may not cover passengers.

It depends on the route and the aircraft. Buenos Aires to Bariloche, one way, starts at USD 11,630 in a turboprop and USD 12,770 in a light jet. The quote tool shows the rate of each aircraft for your route, and the pricing guide explains how it is calculated.

Per aircraft: it costs the same whether one person flies or the maximum the aircraft allows. The exception is international flights, where departure taxes are charged per passenger.

The aircraft, the crew, the fuel, and snacks and drinks on board; on domestic flights, departure airport fees as well. Charged separately: VAT, repositioning if you depart from Aeroparque or Ezeiza and, on international flights, fees abroad.

No. On flights within Argentina, 10.5% VAT is added, except for operations covered by the exemptions that apply to Tierra del Fuego. It is itemized in each proposal.

Fees abroad may apply, such as airport charges, parking, dispatch, flight support, handling and FBO. The quote tool shows them as estimates, and they are confirmed with the operator's final quote.

The origin, destination, approximate date and time, number of passengers and any special requirements, such as bulky luggage, pets or intermediate stops. You don't need to have everything decided: we can advise you on aircraft, airports and options.

Both legs are added together and, if the aircraft waits for you at the destination, so are the waiting hours or the crew's nights away. For longer stays, it may make sense for the aircraft to fly back to its base and return to pick you up: we show you both options.

Depart from San Fernando, choose the right category for your group and, if you are flexible, look at empty legs: flights on which an aircraft returns empty and is offered at a discount, on a fixed date and route.

We recommend 24 to 48 hours. In high season, such as winter in Patagonia, summer in Punta del Este or long holiday weekends, the earlier you ask, the more options there are. If you need it at shorter notice, contact us: we are available every day of the year.

With a deposit of 30% of the total. The balance is due at least 20 days before the flight; if fewer than 20 days remain, the full amount is paid in a single payment. Details in the booking conditions.

When we confirm it by e-mail, once the conditions have been met and the operator has given final acceptance. Quotes are indicative until then.

By bank transfer or deposit, before the flight. A payment counts once the funds have been credited to the account. The reference currency is the US dollar. Credit cards are only accepted for airplane and helicopter tours, with a surcharge.

The flight's operator. If a company books, the invoice is issued in its name, and several flights can be combined.

One change per booking is allowed, requested at least 72 hours in advance and subject to aircraft availability. A change requested within the 72 hours before the flight carries a penalty of 30% of the rate, plus any costs the change generates. Details in the booking conditions.

The penalty depends on the notice: 30% more than 20 days before, 50% between 20 and 10 days, 75% between 9 and 3 days, and 100% less than 3 days before or if you don't show up. Details in the booking conditions.

The pilot decides. If the weather prevents the flight, it is rescheduled subject to availability; if that is not possible or you don't accept the new date, you can cancel it without penalty. Details in the booking conditions.

We work it out with the operator and let you know, with whatever options are available, such as another aircraft of a similar category or a new departure time. Details in the booking conditions.

No. Changes are requested from Argentina Fly in writing. The crew and the operator's staff cannot change prices or terms.

Piston aircraft, turboprops and jets, capable of operating on grass, dirt or asphalt runways. All the aircraft we quote today are in the aircraft fleet.

Up to 19 passengers in a regional turboprop and up to 14 in a long-range jet. How much luggage fits depends on the aircraft and on how many people are flying.

We coordinate two aircraft on the same itinerary, with departure times close together. Contact us with the exact number of passengers and the luggage.

Among the jets, the Phenom 100, the Honda Jet, the Citation CJ2, the Learjet 40 XR, the Learjet 60, the Hawker 800 XP, the Citation Sovereign and the Gulfstreams. The turboprops and the piston twin do not have one.

An infant can travel on an adult's lap. Even so, they go on the passenger list we ask for before the flight, like everyone on board: let us know when you request a quote.

No. The cockpit seats are for the crew.

It depends on the aircraft, on how many people fly and on the route. As a reference, we recommend one carry-on size bag (25 × 35 × 55 cm, about 10 × 14 × 22 in) per passenger. When you request a quote, we ask how much luggage you are bringing so we can recommend the right aircraft. Model by model, in our luggage guide.

There is no fixed allowance as with an airline: what counts is the total weight of passengers, luggage and fuel, which cannot exceed the aircraft's maximum. On long routes, the operator may limit luggage.

Yes. Tell us what you are bringing when you request a quote: because of their length, on the smallest aircraft one with a larger baggage compartment is the better choice.

Only with valid permits and documents, and with the operator's express acceptance. Let us know when you request a quote how many firearms and how much ammunition you are bringing. More information in hunting and fishing flights.

Yes. Your pet flies with you in the cabin, with a current health record and the documents the destination requires, subject to the operator's approval and the aircraft assigned. More in our guide to flying with pets.

No. On a private flight it flies on board, with you. What is required is the operator's approval for the aircraft assigned, which we confirm before you book.

The rate is per aircraft. If the aircraft needs special cleaning after the flight, that cost is the client's responsibility, as our booking conditions state.

A valid DNI. Foreign nationals, their passport or the document they used to enter the country.

Not if you are an Argentine citizen: a valid DNI card is enough; a valid passport is also accepted. The DNI in the Mi Argentina app is not accepted to leave the country.

At least 24 hours before the flight. Each passenger is responsible for holding valid documents and meeting the destination country's requirements.

Yes. On international flights, immigration and customs are cleared just as on an airline flight, at both the departure and the arrival airport.

Their travel document, proof of the relationship and the authorization of the parent who is not traveling, signed before a notary public or another authorized official, or issued by Migraciones.

No. Each passenger handles their own visas and personal documents. We take care of the flight permits. What each passenger needs for each destination, in our travel documents guide.

Our base is San Fernando International Airport (FDO), in the northern suburbs of Greater Buenos Aires. You can also depart from Aeroparque (AEP) or Ezeiza (EZE), with an aircraft repositioning cost. More in our Buenos Aires airports guide.

15 minutes before departure on domestic flights and 25 minutes on international ones. The exact time and the meeting point are on the trip sheet we send you within the 24 hours before the flight.

Let us know immediately. The operator may accept or reject the delay depending on its availability; if it cannot wait, it is considered a no-show. Details in the booking conditions.

Yes. We set the departure time around the arrival of your international flight, with time for immigration and customs.

When applicable depending on the airport and operation, a member of our team meets you at the agreed place and time, assists with boarding and accompanies you to the aircraft, including through immigration and customs.

You may request it, subject to availability at each destination, and it is charged in addition to the flight rate. In some cases, your bank or credit card may cover this service.

Depending on the aircraft and operator, snacks, cold drinks, tea and coffee, and in some cases newspapers and magazines. A customized service may also be requested, subject to availability and at an additional cost.

Yes. Special catering is ordered in advance and has an additional cost.

Some aircraft have a satellite phone and Wi-Fi internet, subject to availability and possibly at an additional cost. Ask us whether it is available for your flight.

Yes. The cabin is for your group only, so you can hold a meeting on board.

Domestic and international destinations, subject to aircraft and operator availability. We can also plan tailor-made trips: direct flights or itineraries with multiple stops, waiting time or overnight stays at each destination. The most requested ones are in destinations and rates.

Yes: inland airfields, estancias, hunting and fishing lodges and dirt or grass strips, with piston aircraft or turboprops. Each strip is confirmed with the operator when we quote.

In Buenos Aires we can arrange ground transportation on request, at an additional cost.

A flight an aircraft operates without passengers to reposition or return to base after a charter. It is offered at a reduced rate, on that flight's date and route. The ones available are listed in empty legs.

Yes. An empty leg follows the charter flight that repositions the aircraft: if that flight is brought forward, delayed or cancelled, the empty leg departure may change, even at the last minute.