Broker or operator: what it means for you
Who flies the aircraft, who arranges the trip and who is responsible for what, so you can choose with the full picture.
The answer, in one paragraph
Short answer
The operator is the company certified by ANAC, Argentina's civil aviation authority, to perform the flight: it provides the aircraft and the crew, and it is responsible for the operation. The broker is an intermediary: it compares aircraft from different operators, proposes the one that best fits your trip and coordinates it. With a broker, you compare several options with a single request. Argentina Fly is a broker: we do not own or operate aircraft, and we work only with ANAC-certified operators.
- Argentina Fly
- Brokerintermediary and advisor
- Operators
- ANAC-certifiedRAAC Parts 135 and 121, or the foreign equivalent
- Options
- Several operatorsnot a single fleet
- Contact
- A single channelfor the whole trip
Who does what
| Topic | Operator | Broker |
|---|---|---|
| What it is | The company certified to perform the flight | An intermediary that arranges the trip |
| Aircraft | Its own | Those of different operators |
| Certification | ANAC air operator certificate | Does not operate: works with certified operators |
| Crew and operation | Provides them and is responsible for them | Coordinates them with the operator |
| Passenger insurance | Its own policies | Depends on the operator's policies |
| If the aircraft is not available | Offers another from its fleet, if it has one | Looks for another among several operators |
In Argentina, no company may operate as a commercial air operator without the air operator certificate and operations specifications issued by ANAC (RAAC Part 119 (opens in a new tab)).
Why a broker makes sense
With a single request, you reach several operators and have someone on your side for the whole trip.
More options
An operator can only offer you its own fleet. A broker compares aircraft from several operators and proposes the one that best fits your trip.
The right aircraft
Argentina Fly is made up of professional pilots: we choose based on passengers, luggage, route and runway, with no more aircraft than you need and none that falls short.
Availability
In high season or at short notice, searching across several operators greatly improves the chances of finding an aircraft.
A single point of contact
One request, one proposal and one contact for the whole trip, even if the aircraft or the operator changes.
On your side
If something changes, we deal with the operator on your behalf and let you know, with whatever options are available.
Who you fly with and how it is coordinated
Certified operators only
We only offer aircraft from operators certified by ANAC under RAAC Parts 135 and 121, or their equivalents in the case of foreign operators.
A single channel
Every change to the flight goes through us, by email, WhatsApp or another written channel. The crew and the operator's staff cannot change prices or terms.
Who is responsible for what
The operator is solely responsible for the air transportation and for complying with the regulations that apply to the flight. Passenger insurance coverage depends on its policies, with their own terms, limits and exclusions.
Argentina Fly provides the advisory and intermediary service: the proposal, the booking, the coordination and the communication with you. We are not an airline and do not act as a carrier.
Aircraft details, onboard services and schedules are indicative and based on information from the operators: the aircraft assigned and its conditions are confirmed in writing.
What to check before you book, whoever you book with
Certification
That the flight is performed by an operator certified by ANAC for commercial air transportation, not by a private individual.
A written proposal
Aircraft, price in USD, what is included, what is charged separately and taxes.
The terms
Deposit, balance due date, changes and cancellations: at Argentina Fly, a 30% deposit and the balance 20 days before departure.
Who your contact is
Who to notify if something changes before or on the day of the flight.
Frequently asked questions
Does Argentina Fly own the aircraft?
No. Argentina Fly is a broker: an intermediary and advisor. We do not own or operate aircraft; we work with ANAC-certified operators.
Is it more expensive to book through a broker?
Not necessarily. The broker's commission is often already included in the operator's rate, and comparing several operators makes it easier to find the option that best fits your trip.
Who is responsible for the flight?
The operator is solely responsible for the air transportation and for regulatory compliance. Argentina Fly is responsible for the advice, the booking and the coordination.
How do I know whether an operator is certified?
In Argentina, an operator needs the air operator certificate and the operations specifications issued by ANAC. Argentina Fly only offers aircraft from operators certified under RAAC Parts 135 and 121.
What happens if the confirmed aircraft cannot fly?
We work it out with the operator and let you know, with whatever options are available, such as another aircraft or a new departure time.
Can I ask the crew directly to change the time?
Changes are requested from Argentina Fly in writing. The crew and the operator's staff cannot change prices or terms.
Who invoices the flight?
The flight's operator. If a company books, the invoice is issued in its name, and several flights can be combined.